Kz8my Privacy Policy – Our Commitment to Protecting Your Data

1Personal Data We Collect

Kz8my collects various types of data from our members — some provided directly by you during registration, some collected automatically as you use the platform, and some received from legitimate third parties. Below is a detailed breakdown of each data category.

Data You Provide Directly

Automatically Collected Data

While you are using the platform kz8my, our systems automatically record certain technical information required to ensure the platform operates smoothly and securely:

• IP Address — to identify access locations and detect suspicious access attempts.
• Device information — device type, operating system, and browser version you use, to optimise your platform experience.
• Session data — login and logout times, session duration, and pages visited within the platform.
• Betting activity records — betting history, games played, amounts wagered and won — for dispute resolution and compliance purposes.
• Cookie and pixel data — to improve platform functionality and analyse usage patterns on an aggregated, non-identifiable basis.

2How Your Data Is Used

Every piece of data kz8my collects has a clear and legitimate purpose. We do not use your data for any purpose not stated here without first obtaining your renewed consent.

For marketing communications — such as promotional emails, bonus notifications, and VIP offers — kz8my only sends such materials to members who have given their consent during registration or at a later time. You may withdraw this consent at any time by contacting kz8my support or through your account settings.

3Data Sharing with Third Parties

Kz8my does not sell or rent your personal data to any third parties. However, there are certain situations where we need to share data with trusted parties to enable our services to function properly:

• Technical service providers: This includes cloud infrastructure providers, Malaysian payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX), and security service providers. All such providers are bound by strict data protection agreements and may only use your data for the specified purposes.
• Game providers: Live casino and game providers such as Evolution Gaming and Pragmatic Play receive the game data necessary to run your gaming session. They do not receive your full identity information — only the session identifier required.
• Statutory authorities: Where required by law or a valid court order, kz8my may be obligated to disclose certain data to the relevant authorities. kz8my will notify you of any such request unless prohibited from doing so by law.
• Business transfers: In the event of a company acquisition or merger, member data may be transferred to the relevant new entity. You will be notified in advance and given the option to opt out should such a transfer occur.

4kz8my Data Security Measures

Protecting member data is an operational priority that we take very seriously at kz8my. We continuously invest in security infrastructure and staff training to ensure your data receives the highest level of protection the industry can offer.

The technical security measures we have implemented include:

• Encryption in transit: All data transmitted between your device and kz8my's servers is encrypted using TLS 1.3 with 256-bit SSL — the highest standard currently available.
• Encryption at rest: Sensitive data stored in kz8my's databases — including passwords (hashed using the bcrypt algorithm) and financial information — is encrypted at the storage level.
• Two-factor authentication (2FA): kz8my strongly recommends that all members enable 2FA on their accounts. Every login will require OTP verification via your mobile number.
• 24/7 Monitoring: kz8my's security system continuously monitors account activity to detect suspicious login patterns, access attempts from new locations, or unusual transaction activity.
• Role-based access control: kz8my staff may only access data required for their specific role. Access to sensitive member data requires elevated authorisation and is fully logged.
• Regular penetration testing: kz8my conducts regular security testing with independent cybersecurity specialists to identify and address any system vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no online system can be guaranteed 100% secure. In the event of a security incident affecting your data, kz8my committed to notifying you within 72 hours of an incident being detected, in line with industry best practices.

5Your Rights Regarding Personal Data

As a member kz8my, you have certain rights regarding the personal data we hold about you. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

To exercise any of the rights above, please contact the kz8my privacy team by email at support@kz8my.xyz with the subject line "Data Privacy Rights Request". We will acknowledge receipt of your request within 2 working days and action it within 30 days.

6Cookies and Tracking Technologies

Platform kz8my uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser when you visit our platform.

We use three main categories of cookies:

• Essential cookies: These cookies are strictly necessary for the platform to function — they maintain your login session, remember your language settings, and ensure security features operate correctly. These cookies cannot be disabled, as doing so would prevent the platform from functioning.
• Analytics cookies: These cookies help us understand how members use the platform — which pages are visited most, how long play sessions last, and where technical issues occur. This data is collected in aggregate and is not linked to your individual identity.
• Preference cookies: These cookies remember your preferences — such as display language, layout settings, and other personal configurations — so you do not have to reconfigure them each time you log in to kz8my.

You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling cookies may affect certain features of the kz8my platform and result in a less optimal experience.

7Data Retention Period

Kz8my does not retain your personal data indefinitely. We have a clear data retention policy based on operational needs and legal obligations:

• Active account data: Retained for as long as your account is active and for a period of 2 years after account closure, to facilitate account reinstatement or dispute resolution.
• Financial transaction records (deposits and withdrawals): Retained for a minimum of 5 years from the date of transaction to meet legal compliance requirements for financial records.
• Betting activity history: Retained for 2 years from the date of activity for dispute resolution and internal audit purposes.
• KYC Documents: Retained for 5 years from the date of verification or 5 years from the account closure date, whichever is later.
• Security logs: Retained for 1 year to support security incident investigations if required.
• Support communication data: Retained for 2 years for reference and service quality improvement.

Once the retention period expires, data will be permanently deleted or anonymised from all kz8my systems. The deletion process is final and deleted data cannot be recovered.

8Child Protection

Platform kz8my is intended exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.

Kz8my employs multiple mechanisms to prevent access by minors, including age verification during registration and a KYC process that requires valid identification documents. Should we discover that data has been collected from a minor without our knowledge, we will immediately delete that data and close the account in question.

Parents and guardians concerned about their children or dependants accessing online gambling platforms may use parental control software available on their devices, or contact kz8my for further assistance and guidance on available protection tools.

9Amendments to This Privacy Policy

Kz8my may update this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or applicable legal developments. The "Last updated" date at the top of this page reflects the date of the most recent revision.

For material amendments — that is, changes that significantly affect how we process your data — we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the platform kz8my after any amendment to the Privacy Policy takes effect constitutes your acceptance of the updated policy. If you do not agree with the changes made, you may close your account by contacting kz8my support before the effective date.

10Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how kz8my handles your personal data, please reach out to us through the following channels:

We encourage you to contact us directly before filing any formal complaint with the relevant authorities. In most cases, we are able to resolve concerns faster and more effectively than through a formal complaints process.